Customer Service Representative - State Farm Agent Team Member
Full Time in Staten Island - NY
Responsive recruiter
Replies within 24 hours
Front Desk / Customer Support Assistant
We are a busy, community-focused insurance agency in Staten Island looking for a friendly, dependable, and motivated individual to support our front desk operations. This role is perfect for a college student or someone looking to gain professional office experience in a fast-paced, people-focused environment.
What You’ll Do
• Greet customers in person and over the phone with professionalism and warmth
• Assist clients with payments and basic service needs
• Answer incoming calls and direct inquiries appropriately
• Make outbound calls to help schedule policy review appointments
• Support the team with light administrative and office tasks
• Help create a positive, organized, and welcoming front-office experience
What We’re Looking For
• Strong communication and interpersonal skills
• Comfortable speaking with customers on the phone
• Reliable, organized, and detail-oriented
• Friendly, professional, and customer-service focused
• Basic computer skills (training provided)
• Prior office or customer service experience is a plus, but not required
Why You Will Love Working Here
• Flexible schedule (ideal for college students)
• Supportive, team-oriented work environment
• Competitive hourly wage
• Hands-on experience in a professional office setting
• Opportunity to learn about insurance, customer service, and business operations
• Growth opportunities for the right candidate
If you enjoy working with people, are comfortable on the phone, and want to be part of a positive, hardworking team, we would love to meet you.
Compensation $20.00 - $25.00 per hour
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none